Up Nepa now offers a wide range of utility bill payment services, including electricity, cable TV, airtime, and internet data subscriptions, providing customers with a one-stop solution for their payment needs.

Enter www.Up Nepa.ng on your browser
Input your phone number
Enter your name
Input a valid Email address
Select your electricity provider
Select your state
Select your meter type(prepaid)
Select Prepaid-If you load token on your meter
Select your meter number
Proceed to input amount
Choose your payment option, either bank transfer or online payment
Transfer the required amount to the virtual account number displayed
Click on ‘I have transferred the money’ after payment has been made
Your order will be processed and sent to you via SMS and Email.

Debt on a meter can occur for several reasons.
The cost for the units on a newly installed meter is paid by the customer (as debt) on their first recharge of the meter.
Migration of Previous Debt: If the property used an analog meter before the installation of a Prepaid meter, or using the estimated billing (Post Paid) and there was a debt before the installation of the prepaid meter, the debt on the estimated (Postpaid) billing account is migrated to the Prepaid meter account.
Penalties: If there was a bypass or illegal connection discovered in the house, the penalty charge is added as debt to the prepaid meter account.
Kindly visit your nearest electricity distribution company office to discuss your debt profile.

The ease of monitoring your account, comparing plans, and making payments from the comfort of your home or workplace is an advantage of purchasing energy online.

You can access Up Nepa's services via the official website (www.Up Nepa.ng), mobile app, or by visiting any of our branches nationwide.